Alarm Management

With EntraPass 5.00, a unique status is now given to an event regardless of the workstation where it is displayed. There are five different ways to manage alarms:

•   In compatible mode

•   With notification based on event priority

•   With notification based on the operator acknowledgement level

•   With notification based on the workstation acknowledgement level

•   With notification based on the workstation and on the operator acknowledgement level

These different Alarm Management Models determine the first to acknowledge the alarm. For each case, the acknowledgement must be completed within the Acknowledge time-out delay. Once the delay is expired, every workstation that received the alarm event will also receive an acknowledgement notification.

Compatible Mode:

When an alarm message is acknowledged on a workstation in compatible mode, every workstation on which it is programmed will receive the same alarm message acknowledgment.

The Alarm Management Model is used to establish a priority level among users in regards to acknowledging an alarm. However, the alarm acknowledgement must be completed within the acknowledgement time delay; otherwise, every workstation that receives the event will be notified to acknowledge the alarm.

Notification Based On Event Priority:

The priority level related to the event is now used to determine which workstation can proceed to the acknowledgment. If more than one workstation is granted the same priority level, they will all receive the same request for acknowledgment.

Notification Based On The Operator acknowledgement Level:

In this model, the operator’s Acknowledge Priority Level determines who has the alarm acknowledgement priority. In the Operator window, the Acknowledge Priority Level was added.

NOTE: For more detailed information on how to set the acknowledgement level for an operator, see Creating/Modifying an Operator Security Level.

Notification Based On The Workstation acknowledgement Level:

The acknowledgement priority level is based on the workstation. In Devices / Application the option Acknowledge Priority Level was added.

NOTE: For more detailed information on how to set the acknowledgement level for a workstation, see Defining Alarm Systems.

Notification Based On The Workstation And On The Operator acknowledgement Levels:

This model is a combination of the two previous alarm management models:

The Alarm acknowledgment checkbox status (selected or not) indicated in Devices/Application/Alarms (for workstation priority) and System/Operator/Security (for operator priority) determines the resulting acknowledgement priority level for a given Operator-Workstation combination (see Creating/Modifying an Operator Security Level and Defining Security Parameters for more details on the alarm acknowledgement checkboxes).

Resulting acknowledgement priority levels:

•   Never ackn. : The operator and  the workstation will never receive any alarm acknowledgement notification.

•   Never first : The operator and  the workstation will never be the first to receive any alarm acknowledgement notification.

•   Always first : The operator and  the workstation will always be the first to receive any alarm acknowledgement notification.

•   Product of both : The resulting priority level will be calculated as a product of the operator priority level and the workstation priority level.

Enter the Acknowledge time-out delay. If the delay is exceeded, a new acknowledgement notification will be sent.